Due to delays caused by COVID-19, all of our made-to-order pieces are on a lead-time of approximately 8-12 weeks.
For items that are listed ‘In-stock’ please allow approximately 1 week for deliveries to be made.
How we deliver
As part of our drive to be sustainable and eco-friendly, we are reducing the amount of packaging that arrives to your door. All of our furniture is hand delivered by our delivery partners, protected by blankets and where necessary, eco-friendly, biodegradable bubble wrap and card.
We do not accept returns for any made to order pieces however, please do get in touch if you have an issue with your product and we would be happy to help.
Please do note that due to the use of natural materials, variations may occur. The great beauty and unique quality of natural timber has always been in the infinite variety of its colour and its grain. The wood grain and the wood colour in every piece of our furniture that you buy will have its own wonderful character that is unique to that piece, giving you a piece of furniture that is one of a kind. Many natural features of the tree can give variations in the grain and colour which can also be affected by the particular cut of the timber. These natural features, such as sap, tiger stripes and medullary rays, are not defects but are part of the beauty of natural timber.
Over time natural timber will change in colour. You should avoid prolonged exposure to direct sunlight to minimise this. However, the timber will still naturally mellow over time, providing a beautiful tone. When you add pieces to your range please be aware that these younger pieces will take time to age and match the colour of your older pieces.
Please contact us on firstname.lastname@example.org for any further information.